Privacy Policy

When you visit Ekarthya, place an order, or create an account, we collect personal details necessary to fulfill your request. This includes your full name, shipping and billing address, email address, phone number, and order history. We do not store sensitive payment card numbers on our servers.

We use your information to: • Process, pack, and deliver your orders accurately. • Send order confirmations, tracking details, and customer support updates. • Improve our product catalog, user experience, and website functionality. • Send promotional communications or newsletters if you have opted in (you can unsubscribe anytime).

Your privacy and security are paramount. We implement industry-standard technical, encryption, and administrative safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted service partners (such as courier/logistics partners and secure payment processing services) strictly to complete your transactions. We use essential cookies to maintain cart sessions and provide a smooth shopping experience.

You have the right to access, update, or request deletion of your personal data stored with us at any time. You can update your account information directly from your Account Profile or contact us to request data removal.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our support team at ekarthya8@gmail.com or call us at +91 870 015 3815.